HER is a report prepared by TNB to help customers better assess their electricity consumption and explore ways to reduce their energy use. This is done by comparing consumption of home customers.

Currently, pilot project for HER is implemented across Klang Valley, Negeri Sembilan and Malacca in homes with monthly consumption of more than 200kWh.

When participating in the HER programme, customers will receive:

Personalised energy efficiency tips. Energy usage trend and ranks. Exclusive web portal with tips and tools. Electronic and paper copy of HER.

Customers who were part of the pilot programme have saved over 2,500MWh thus far, which is equivalent to:

	Over 1,790 metric tons of CO2 removed atmosphere
	370 cars removed from the road for a year

The projected energy savings for the 1-year pilot is approximately 8,000 MWh.

To save energy, customers participating in the HER pilot have so far divulged that they:

Wash dishes with cold water. Regularly clean air conditioner filters. Wash clothes with cold water. Close curtains on sunny days. Hang laundry to dry.